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France / Belgium owned Total Gas & Power has been operating in the market since 1987, initially as Agas and later as Elf Business Energy.
Since 2001 it has been known as Total Gas & Power and offers a range of different business gas and electricity tariffs to suit businesses of any size, with a particular focus on long term fixed price contracts.
The Surrey and Leeds based business:
Click on the following link to access TGP's latest contract terms for business energy customers:
Are Total Gas & Power's contracts fully fixed?
No, certain elements of the Total Gas & Power electricity price can be passed through. This means that when you agree an electricity contract with Total Gas & Power the price can change through the contract term to reflect additional costs. Total Gas & Power operates a policy of fully fixing the commodity and third party charge elements of their fixed contracts; however this does not includes levies & taxes such as FIT, RO and CFD. For gas customers, Total Gas & Power operate a policy of fully fixing all elements of the contract.
Total Gas & Power also reserves the right to amend the terms of the contract in exceptional circumstances. These include:
To find out more visit our Guide to Fixed Prices.
Total Gas and Power is signed up to the Energy UK Back Billing standards but only limits back billing for micro businesses to four or five years for gas and three years for electricity. Many suppliers have voluntarily limited their back billing rights to two years and in some cases a single year. Total Gas and Power are therefore one of the less amenable suppliers in this area making a smart meter a sensible choice with Total Gas and Power. To find out more visit our Guide to Back billing.
In order to act on your behalf in securing your business a great energy deal Total Gas & Power require us to have a signed Letter of Authority from yourselves. The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority.
Moving into a premise is known as a Change of Tenancy in the business energy market. It has also been termed a Change of Occupier or is known by its acronyms CoT and COO. However it is referred to, the opportunities it opens up are the same. This is great news for deal seekers. Whilst the existing supplier is obliged to continue to provide energy to the new occupier, the occupier is not obliged to take out an extended contract with that supplier. Indeed a Change of Tenancy customer has total freedom of movement and is free to accept a contract with a supplier of their choice There are however of course a number of rules and requirements. Firstly, as the new occupier, if you use energy you will need to pay for it, regardless of your contractual status. Secondly, you will need to identify as quickly as possible the identity of the existing supplier Thirdly, you will need to field calls from sales organisations and the existing supplier themselves offering you contracts of varying lengths to continue or to begin to supply the premises. As a result as a new occupier you will need to agree a new contract either with the existing supplier or with a new supplier of your choice. Not only that but you will need to inform the existing supplier as quickly as possible that you are the new tenant to prevent you being held liable for charges incurred by the previous occupier should they not have ended their agreement satisfactory. It can prove a real headache knowing whom to trust – whether it’s the old tenant, the landlord the current supplier, the pushy salesman ringing, knocking and emailing, the prospective new suppliers. That’s where Lloyd Energy comes in, by working on your behalf, identifying your existing supply arrangements, reporting your change of tenancy, ensuring you are not held liable for costs not incurred before your occupation and benchmarking contracts for your selection we can help you save time, money and a whole lot of stress. The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority. We’ll take care of all correspondence, handle all the loose ends and enable you to focus on establishing your business in its new premise. And what’s more once your contract is in place we’ll manage your supplier relationship from beginning to end, all part of the Lloyd Energy service.
Your Total Gas & Power Invoice places the contract end date on the second page of the invoice in a dedicated section. In addition the date by which termination is required to ensure freedom of movement at contract end it also presented in this section. Not all suppliers do this. If in doubt feel free to fax us your bill on 0208 328 7788 or send it to info@lloydenergy.co.uk and we will help locate the information for you. Total Gas & Power sends their renewal letter to customers around 60 days in advance of the contract end date. This will contain Total Gas & Power‘s proposal for your rates for the coming period. It may provide a variety of options or a single price. It will however not be the most competitive price available in the market as the renewal letter is designed for customers who don’t use an energy broker and as such are priced at a higher level than can be obtained in the market.
Total Gas & Power require their electricity customers to provide 30 days notice of their intention not to renew the agreement at the end of the Contract Period. For Gas customers, a notice period of 90 days is required.
Total Gas & Power operate a policy of selling auto-rollover contracts. If you fail to terminate your existing contract more than 90 days ahead of your gas contract end date or 3o days ahead of your electricity contract you will be rolled over for a fixed term of 12 months. By using Lloyd Energy you can avoid the costly mistake of falling into the rollover trap and paying premium rates for 12 months. To find out more visit our Guide to Rollover Contracts.
You are required by SSE to provide written notice at least 30 days before your contract ends of your intent to terminate your contract at the end of its fixed period.
If you have provided termination notice to Total Gas & Power and expressed your intent for freedom of movement at contract end but you fail to leave Total Gas & Power’s supply you will be placed on Total Gas & Power’s out of contract rates. Don't be caught out! By using Lloyd Energy to manage your energy contracts we will terminate and manage your new contract seamlessly to ensure you avoid penalty rates.
Total Gas & Power do not currently make their out-of-contract rates publicly available, although many suppliers do there is not a condition in their supply licence to require them to do so. However these are likely to be at, or more than, 6p/kWh and 100p/day for gas and 20p/kWh and 50p/day for electricity. Even one week exposed to this level of charges mounts up, that's why clients taking our contract life management service makes sense: removing your exposure risk and letting you focus on your business confident in the knowledge that your energy contracts are in safe hands. To find out more visit our Guide to Out of Contract Rates.
Total Gas & Power operate a Variable Direct Debit meaning the amount you pay directly relates to the volume of energy you consume in the month. Total Gas & Power also offer cash/cheque payment terms subject to £25 per month surcharge. To find out more visit our Guide to Supplier Payment Terms.
When to expect your bill from Total Gas & Power Total Gas & Power operate a policy of billing their customers on a quarterly basis. Total Gas & Power do not currently offer their customers online billing. This means British Gas Business customers will continue to receive paper invoices. Where to find your metering information on your Total Gas & Power bill Your Total Gas & Power Electricity Invoice places the meter point identifying S Number on the first page of the invoice, in the “Charge Description” section, on the far left hand column and is described as the “Supply Number”. Similarly your Total Gas & Power Gas Invoice will feature the gas meter point reference number, the MPRN, on the first Page, in the “Statement” section, on the left hand column, and is described as “MPR”. If in doubt feel free to fax us your bill on 0208 328 7788 or send it to info@lloydenergy.co.uk and we will help locate the information for you.
In line with the mandated rollout of smart meters Total Gas & Power installs meters for Profile 05-08 electricity customers and gas customers consuming more than 732,000 kWh per annum. Exclusively through Lloyd Energy, Total Gas & Power also include smart meters at no additional cost for Profile 03-04 customers and gas customers consuming less than 732,000 kWh per annum. In addition Total Gas & Power will inherit smart meters of some types and will continue to operate the meter with its full smart functionality. This is done at no extra cost to you. If a smart meter does not fulfil their criteria Total Gas & Power will not support the meter’s smart functionality. This means the meter will be treated as ‘dumb’ and will require manual meter reading. For more information on Suppliers’ policies on smart metering visit our Guide to Suppliers & Smart Meters.
Total Gas & Power currently only offer new connections and upgrade services to customers when they take out a new contract. If this doesn't suit your requirements, to find out which suppliers meet your connections needs call us on 0800-208-8301. Go one step better and by appointing Lloyd Energy to manage your energy contracts you can take advantage of our management fee free new connections and upgrades offer.
Total Gas & Power support meters supplied via IGT networks (Independent Gas Transporter). If your gas supply is delivered via an IGT network then unlike some suppliers Total Gas & Power can offer you a gas supply contract. However the meter will require a bespoke priced gas supply contract.
Total Gas & Power support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as 'related' and 'aggregated' meters. This means whatever metering system you have, even if it is supplied via an IGT network, Total Gas & Power can support it.
Total Gas & Power currently offer a eco energy product which is REGO backed providing 100% renewable energy from wind and solar sources. This product also includes online billing and smart metering at no additional cost. For the reporting period 2013/14, Total Gas and Power’s Fuel Mix was:
Over the same period the national average was:
Producing CO2 of 428g/kWh and High Level Radioactive Waste of 0.0017g/kWh
Does Total Gas and Power sound like the business energy supplier you’re looking for? If so call now on 0800-208-8301 or alternatively the fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority. Not sure if Total Gas and Power is right for you? If you're looking at switching your energy supplier, we're here to help you determine whether Total Gas and Power is right for you. We take the research, negotiation and paperwork off your hands and help you switch to a better deal with your choice of new energy supplier. How we help you switch your business energy supplier Our team of energy experts can help you determine whether Total Gas and Power is going to be the right supplier for you. The service we provide is independent and impartial, making sure that you get exactly the right deal for your business.