Energy UK

Energy UK's approach

• Producing responses to consultations from Ofgem, DECC and other parties, these can cover anything from supplier payment terms through water abstraction management to electricity theft;
• Issuing discussion papers and letters to respond to issues in the media and market;
• Providing evidential submissions on behalf of their members to formal industry inquiries;
• Producing factsheets and guides for customers to understand anything from power station closures through meter reading advice to scam warnings;
• Producing self-imposed and self-regulated codes of practice and policies for their supplier members including voluntary back billing standards and accurate billing commitments;
• Representing UK energy policy and its members on the European and international stage;
• Contributing to third party reports on the state of the energy market;
• Undertaking statistical analysis including publication of monthly switching rates

As a customer any interaction with Energy UK will be very unlikely, Energy UK is not a consumer-facing organization and as such don’t provide an opportunity for contact or conversation.

Energy UK's Website

The Energy UK website provides a series of rudimentary ‘fact sheets’ and pages to help customers understand a little more about the energy market. These pages include:

• How to switch energy supplier
• Ways to pay your bill
• Help with your energy bills
• How to make a complaint
• Saving money on energy bills

The majority of these ‘guides’ are focused on domestic consumers and as such are not strictly relevant to the rules and regulations of the business energy market. To have an idea about the workings of the business energy market visit our Energy Guides section.

Did you know?

• The first Chief Executive of Energy UK, Duncan Sedgwick, Duncan was also a non executive director at Lloyd energy
• Energy UK’s Former Chief Executive Angela Knight sat on the No. 10 Downing Street SME Energy Working Group.

To find out more about the current energy landscape or to understand how your business could benefit call us on 08000488472, we’d love to hear from you.