BES Utilities

• Is your contract end date on the invoice? Awaiting clarification
• Is your termination date on the invoice? Awaiting clarification
• When will your renewal letter arrive? 90 days before contract end
• When do you need to terminate? 60 days before contract end
• Do they require termination letter by recorded delivery? Yes
• Will they rollover your contract? Yes
• How high are the out of contract rates? Awaiting Clarification
• Do they require a letter of authority? Yes
• Does the contract lapse on change of tenancy? Awaiting clarification
• Are their prices fully fixed? Awaiting clarification
• Do they include FIT and RO in the price? Awaiting clarification
• Do they mandate Direct Debit payment terms? Awaiting clarification
• What are their Direct Debit terms? Awaiting clarification
• Do they offer Cash / Cheque payment terms? Awaiting clarification
• Do they support reduced rate VAT declaration? Awaiting clarification
• Do they provide online billing? Awaiting clarification
• Do they install smart meters as part of the supply contract? Awaiting clarification
• Do they support existing smart meters with full functionality? Awaiting clarification
• Do they provide New Connection & Upgrade Services? Awaiting clarification
• What is their back billing policy? Six years
• What is their Fuel Mix? Coal 47%, Gas 40%, Renewables 13%

Things to know about BES Commercial Gas & BES Commercial Electricity:

The Fleetwood based business:

• Operates two separate supply businesses BES Commercial Gas & BES Commercial Electricity;
• Also operates a brokerage called Commercial Power;
• Focuses on the movers market;
• Has moved into gas and electricity supply alongside the brokerage business;

Are BES Commercial Gas & BES Commercial Electricity's contracts fully fixed?

We are currently awaiting clarification on BES Commercial Gas & BES Commercial Electricity's policy on pricing and pass through charges. To find out more visit our Guide to Fixed Prices.

What payment terms does BES Commercial Gas & BES Commercial Electricity offer?

We are currently awaiting clarification on BES Commercial Gas & BES Commercial Electricity's payment terms policy. To find out more visit our Guide to Supplier Payment Terms.

Rollover contracts and BES Commercial Gas & BES Commercial Electricity

BES Commercial Gas & BES Commercial Electricity operates a policy of auto-rollover contracts. If you do not terminate your existing contract by a specified date your contract will be automatically extended by 12 months at premium priced rates. To find out more visit our Guide to Rollover Contracts.

Where to find your contract end date on your BES Commercial Gas & BES Commercial Electricity

We are currently awaiting clarification of BES Commercial Gas & BES Commercial Electricity's policy on presenting contract end dates on invoices. If in doubt feel free to fax us your bill on 0800-208-8301 or send it to info@lloydenergy.co.uk and we will help locate the information for you.

Where to find your metering information on your BES Commercial Gas & BES Commercial Electricity bill

We are currently awaiting clarification of BES Commercial Gas & BES Commercial Electricity policy on presenting metering information on invoices. For more information of where to find metering information on supplier bills visit our Guide to MPAN and MPRN Identification.

BES Commercial Gas & BES Commercial Electricity and Smart Meters

We are currently awaiting clarification of BES Commercial Gas & BES Commercial Electricity's policy on smart meters. For more information on Suppliers' policies on smart metering visit our Guide to Suppliers & Smart Meters.

How to claim the reduced VAT rate for your BES Commercial Gas & BES Commercial Electricity bill

To find out if your business is eligible for paying the reduced rate of VAT on your business energy bill visit our Guide to VAT Declaration. We are currently awaiting clarification of BES Commercial Gas & BES Commercial Electricity's policies on VAT declaration

When to expect your BES Commercial Gas & BES Commercial Electricity renewal letter

BES Commercial Gas & BES Commercial Electricity should send their renewal letter to customers around 90 days in advance of the contract end date. This should contain BES Commercial Gas & BES Commercial Electricity's proposal for your rates for the coming period. It may provide a variety of options or a single price. It will however not be the most competitive price available in the market as the renewal letter is designed for customers who don’t use an energy broker and as such are priced at a higher level than can be obtained in the market.

Change of Tenancy and BES Commercial Gas & BES Commercial Electricity

Moving into or out of a premise is known as a Change of Tenancy in the business energy market. The existing supplier to the premise is obliged to continue to provide energy to the premise and under no circumstances will this be otherwise the case, however it is an obligation on the new tenant to agree a new contract either with that supplier or with a new supplier of your choice.

Moving in to a premise supplied by BES Commercial Gas & BES Commercial Electricity

If your business takes occupation of a site currently supplied by BES Commercial Gas & BES Commercial Electricity you need to inform them as quickly as possible that you are the new tenant. This is critical for two reasons: 1) to prevent your business being held liable for charges incurred by the previous tenant 2) to ensure you can negotiate a competitive rate (and choose to switch if you desire) A Change of Tenancy customer has total freedom of movement and is free to accept a contract with a supplier of their choice. This is good news, however many unscrupulous sales businesses prey on new movers and force them into uncompetitive and unsuitable contracts. To find out more visit our Guide to Scams. It doesn't have to be this way. By taking control, informing the supplier of your situation and using Lloydenergy to secure you the right contract for your business you can take advantage of one of the few re-contracting opportunities outside your renewal window. For your convenience, you can download your BES Incoming Change of Tenancy Letter here. BES Commercial Gas & BES Commercial Electricity will also require one of four 'proofs' of the change of tenancy having occurred, these are:

• Confirmation from the landlord or brewery
• Confirmation from the estate agent handling the move
• Confirmation from the solicitor handling the move
• Copy of the mortgage completion letter (if property bought)

By providing this information together with the BES Incoming Change of Tenancy Letter you can secure your business the opportunity to strike a great energy deal for your needs.

Moving out of a premise supplied by BES Commercial Gas & BES Commercial Electricity

If your business is leaving a premise for which you currently have a BES Commercial Gas & BES Commercial Electricity contract, you need to inform them as quickly as possible that you are no longer the tenant. This is critical for two reasons: 1) to prevent your business being held liable for charges incurred by the new tenant 2) to ensure you can negotiate a competitive rate at your new premise For your convenience, you can download your BES Outgoing Change of Tenancy Letter here. BES Commercial Gas & BES Commercial Electricity will also want to know:

• The reason for your moving out

BES Commercial Gas & BES Commercial Electricity may also want to know:

• To where your business is moving (if applicable)
• Who the new occupier of the existing premise will be (if known)

You aren't obliged to provide this information however always ensure you contact Lloydenergy as an 'incoming' tenant so you can save your business time and hassle and exploit the opportunity to strike a great energy deal for your new premise.

Terminating with BES Commercial Gas & BES Commercial Electricity

BES Commercial Gas & BES Commercial Electricity require that customers must provide written notice of their decision to end their contract no later than 60 days before your contract ends.

For your convenience, you can download your BES termination letter today. Your BES Commercial Gas & BES Commercial Electricity Termination notice should be sent to:

BES Commercial Ltd Parkside Stand Fleetwood Town Football Club Park Avenue Fleetwood United Kingdom FY7 6TX

Terminating but remaining on supply with BES Commercial Gas & BES Commercial Electricity

If you’ve provided BES Commercial Gas & BES Commercial Electricity with the appropriate notice under your contract but are still supplied by them after your plan end date or after the end of the notice period, BES Commercial Gas & BES Commercial Electricity will charge you out of contract prices.

BES Commercial Gas & BES Commercial Electricity and Out of Contract Rates

Unlike other suppliers, BES Commercial Gas & BES Commercial Electricity do not disclose their out of contract rates. However these will invariably be significantly higher than any standard rate. To find out more visit our Guide to Out of Contract Rates

Back billing and BES Commercial Gas & BES Commercial Electricity

BES Commercial Gas & BES Commercial Electricity are not signed up to the Energy UK Back Billing standards. This means that BES Commercial Gas & BES Commercial Electricity are able, under the Limitations Act, to back bill their customers for anything up to 6 years. Many suppliers have voluntarily limited their back billing rights to two years and in some cases a single year. To find out more visit our Guide to Back billing.

BES Commercial Gas & BES Commercial Electricity and Fuel Mix

For the reporting period 2012/13, BES Commercial Electricity's Fuel Mix is not currently available.. However for the period 2011/12, the last period for which BES fuel mix is available, the mix was:

• Coal: 47%
• Gas: 40%
• Nuclear: 0%
• Renewable: 13%
• Other sources: 0%

BES Commercial Electricity's CO2 production or High Level Radioactive Waste levels for the period are not currently available. Over the same period the national average was:

• Coal: 38%
• Gas: 28%
• Nuclear: 21%
• Renewable: 11%
• Other sources: 2%

Producing CO2 of 469g/kWh and High Level Radioactive Waste of 0.00185g/kWh To find out more visit our Guide to Fuel Mix.

Not sure if BES Commercial Gas & BES Commercial Electricity is right for you?

If you're looking at switching your energy supplier, we're here to help you determine whether BES Commercial Gas & BES Commercial Electricity is right for you. We take the research, negotiation and paperwork off your hands and help you switch to a better deal with your choice of new energy supplier. The service we give you is independent and impartial, making sure that you get exactly the right deal for your business.